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Business Support Consultant 3

Company: Wells Fargo Bank
Location: Garden Grove
Posted on: November 7, 2019

Job Description:

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. - In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services, Marketing and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.In Payments, Virtual Solutions and Innovation (PVSI), we've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.Treasury Management (TM) is a key part of our Payments, Virtual Solutions and Innovation team. Treasury Management includes managing and optimizing our customers' cash flow and mitigating its operational, financial, and reputational risk. We focus on creating operating efficiencies, cost savings and time savings for our customers by delivering treasury solutions through a consultative approach.We put our customers at the center of every decision we make by focusing on their needs, being a leader in innovation, keeping things simple, and making our solutions easy to implement.The Business Support Consultant 3, will reside within the Creating Organizing Re-engineering Experiences (CORE) team of TMCD. The CORE team is a high-performing, customer-focused team that delivers a range of initiatives and bodies of work to improve the customer and team member experience. - -The consultant will be responsible for:

  • Proactively developing and supporting a strong risk management culture
  • Assisting the line of business with general compliance and risk management information and/or activities
  • Ensuring the line of business continues to meet deadlines for compliance and risk activities, i.e. SHRP issues and corrective actions, and provides monthly reporting of activities
  • Consulting with management and business partners for matters associated with compliance and risk related issue management
  • Managing effectiveness of compliance and risk controls and functions
  • Supporting business performance improvements for identified compliance and risk related activities
  • Serving as a liaison between compliance and operational risk partners and the line of business by utilizing their knowledge of the business
  • Supporting other initiatives led by the CORE team as neededThe consultant's duties will include (but are not limited to):
    • Understanding and applying compliance and risk policies
    • Providing expertise and guidance to business partners in TMCD on compliance and risk activities
    • Leading such activities and ensuring they are resolved in a timely manner and escalated as appropriate
    • Monitoring/evaluating established controls where applicable
    • Preparing and presenting compliance and risk reporting to senior management
    • Assisting with TMCD audits (internal or external) and reviews by coordinating meetings, providing information, documentation, and management reporting
    • Assisting with Business Process Modeling (BPM) of TMCD activities
    • Assisting with Quarterly Independent Risk Analysis and Business Environment Assessments

      Required Qualifications
      • 6+ year of experience in one or a combination of the following: business support, project management, implementation, business operations or strategic planning

        Desired Qualifications
        • Knowledge and understanding of business requirement gathering and analysis
        • Treasury management experience
        • Ability to evaluate risks and the impact of decisions on an overall organization
        • Excellent verbal, written, and interpersonal communication skills
        • Strong collaboration and partnering skills
        • Strong analytical skills with high attention to detail and accuracy
        • Strong organizational, multi-tasking, and prioritizing skills
        • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
        • Basic Microsoft Project skills
        • Basic SharePoint publishing skills

          Other Desired Qualifications
          • Bachelor's degree and 4 years of experience or equivalent combination of education and experience
          • Knowledge of compliance and operational risk management
          • Knowledge of Treasury Management, its products and services, and operating model
          • Ability to implement and deliver risk and compliance priorities
          • Ability to successfully change priorities based on the needs of the business
          • Effectively interact and build strong relationships with all levels of an organization and various lines of business
          • Solid critical thinking, decision making, and problem solving skills
          • Self-starter, motivated to find solutions to compliance and risk related issues in a deadline driven environment
          • Passion for the team member and customer experience

            Street Address
            AZ-Chandler: 2700 S Price Rd - Chandler, AZ
            NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
            CA-El Monte: 3440 Flair Dr - El Monte, CA
            MN-Minneapolis: 600 S 4th St - Minneapolis, MN
            UT-Salt Lake City: 260 Charles Lindbergh Dr - Salt Lake City, UT
            NC-Winston Salem: 401 N Research Parkway - Winston Salem, NC


            All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

            Relevant military experience is considered for veterans and transitioning service men and women.
            Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo Bank, Garden Grove , Business Support Consultant 3, Professions , Garden Grove, California

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