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Production Services Analyst

Company: Data Solutions by Informative Research
Location: Garden Grove
Posted on: June 30, 2019

Job Description:

About the CompanyINFORMATIVE RESEARCH--is recognized as a world-class provider of mortgage data products to lenders and brokers. We have been dedicated to the highest quality products and the most comprehensive services for over 60 years. We believe in the constant pursuit of customer satisfaction, exceeding expectations for both our internal and external customers. We are committed to innovation and technological growth; we are creative breakthrough thinkers and encourage new ideas.Job Summary?The Production Services Analyst provides ongoing project support for new and existing clients.--This position supports both internal and external business needs while managing the overall project lifecycle to ensure business standards and client expectations are met.--Candidates must have prior SQL experience; and are able to extract, transform, load, and analyze data for mortgage prescreen and portfolio management campaigns.--The project lifecycle will include the following: develop project plans / client criteria, order management, file transfers, intermediate processing, external file transmissions, and pre to post project reporting.--Additionally, the Production Services Analyst will complete tasks related to operations and product development including business case development, documenting procedures, and managing user requirements.--Familiarity with predictive credit and market models as well as expertise in programming is ideal.Essential Position Responsibilities:Collaborate with internal team and clients to define process requirements for projectsManage systems and database processes-SQL and database management skills a mustPartner with client to develop and run queries supporting projects pre and post campaignMonitor progress, accuracy, risk, and completion of all assigned campaignsCommunicate status with team members, end users and clients within client expectationsEnsure production deadlines are met to satisfy client requestsQuality control - verify the accuracy of completed projectsReview, test, or develop automation and process improvementsProvide feedback and reports to support campaign performanceDevise and/or modify internal / external procedures based on business and regulatory requirements, as well as computer-equipment capacity and limitations, operating time and format of desired resultsConduct research and analysis of business requirements, problems and available technologies to define systems solutions that increase efficiency and effectivenessApply high level understanding of the business to implications of technology solutionsParticipate in user acceptance functionsLead small- to medium-sized, moderately complex projects that impact business-unit operationsEssential Skills:Bachelor's (or equivalent) degree in Information Systems or related field (and/or equivalent experience)2+ years of SQL, development, analytics, and/or related experienceWorking knowledge of computer systems, computer technologies and their relationship to business functions, practices and processesBroad knowledge of industry-specific operations, technical groups, systems and their respective interdependenciesHands on experience with software used for writing process flow charts, system context diagrams (i.e. Visio)Strong verbal/written communication skillsStrong interpersonal skills and ability to solicit participation and input from othersFacilitation and meeting-management skillsBasic knowledge of project-management methodology and practicesWorking knowledge of the Credit Reporting Agency/Mortgage Industry highly preferredAbility to quickly analyze, trouble shoot, and correct perceived problemsExcellent follow through, ability to develop and implement action plans, and possession of issue resolution skillsHigh level of initiative, energy, drive and enthusiasmAn ability to manage multiple projects and priorities

Keywords: Data Solutions by Informative Research, Garden Grove , Production Services Analyst, Professions , Garden Grove, California

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