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Leasing Consultant (Part-Time)

Company: Advanced Management Company
Location: Garden Grove
Posted on: February 15, 2019

Job Description:

Job Summary: Requires high energy, a burning desire to make a difference in people's lives and a commitment to anticipate and exceed the expectations of residents and prospective VIPs. This diverse role combines sales, customer service and marketing to lease apartment homes and build strong relationships with residents and prospective VIPs. Sells high quality in-house construction and renovations, superior amenities and first class service in accordance with all Fair Housing Regulations. Essential Job Duties:

  • Participates daily in team meetings to uphold Employee Promise and Team Vision Statement.
  • Opens office and performs opening set-up duties including but not limited to: posting Craigslist ads, preparing refreshments, checking flags/balloons.
  • Ensures leasing office, tour path, vacant apartments, amenities and general curb appeal of community is pleasing to all five senses and is impeccably clean.
  • Maintains thorough product knowledge of the property, sister properties and competitors.
  • Assists Community Director in developing and implementing effective marketing strategies to increase property traffic and internet leads.
  • Converts phone calls to tours, property tours to leases and internet lease to tours and/or leases.
  • Performs excellent telephone and presentation sales skills and delivers exceptional customer service while handling prospective residents; including a property tour and follow up.
  • Ensures guest cards are complete, entered into MRI and obtains all necessary documentation to screen prospective residents and submits file to Community Director.
  • Accurately prepares and is thoroughly knowledgeable about all lease-related paperwork, from the application process through move out; including: preparing move in information, lease files, renewal letters and renewal leases, completing brochures, completing move out requests, and any other forms utilized as they relate to leasing and resident relations.
  • Coordinates resident events with the intention of maximum participation and high resident retention.
  • Manages and resolves resident concerns with first class customer service.
  • Places work orders and monitors outstanding work orders by regularly communicating with service team to insure 48 hour guarantee.
  • Handles monthly administrative tasks including but not limited to: collecting and posting rent, preparing three day notices to pay rent or quit, completing market surveys, preparing lease bonus worksheets.
  • Assists in risk management to ensure the safety and well-being of residents, property and staff.
  • Adheres to the Employee Handbook.
  • Performs all other duties as assigned.

    Keywords: Advanced Management Company, Garden Grove , Leasing Consultant (Part-Time), Professions , Garden Grove, California

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