the smart solution for Garden Grove jobs

Branch Service Specialist, Eastlake, Chula Vista, CA

Company: UnionBank
Location: Chula Vista
Posted on: July 18, 2018

Job Description:

Discover your opportunity with Union Bank and become a part of one of the worlds leading financial groups. Union Bank is a member of Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., were 13,000 strong, working together to positively impact every customer, organization, and community we serve. At Union Bank, we aim to be the premier and most-trusted West Coast bank, serving customers with high-touch, local delivery and global capabilities as we leverage our rich, 150-year history. This is all part of our inclusive, high-performing culture supported by competitive Total Rewards, including our cash balance pension plan. Join a team thats working to fulfill its vision to be the worlds most trusted financial group.Job SummaryReporting to the Branch Manager and/or Branch Service Manager, the Branch Service Specialist is responsible for performing a variety of duties including, responding to customer inquiries, processing transactions, customer requests, resolving difficult/complex issues, and making quality sales referrals.The Branch Service Specialist may receive day-to-day work direction from other branch officers. Depending on the office assigned, may be responsible for servicing specialty segments such as Priority and Cash and Save, etc.Major Responsibilities:Under guidance of office leadership, will be responsible for:50% - Customer Service TransactionsEnsure understanding of and adherence to all operating policies, procedures and regulatory requirements.Provide an outstanding customer experience when responding to customer requests and inquiries and processing transactions within assigned authority.Respond directly to customer issues and complaints in a timely, professional and effective manner.Escalate more complex issues/complaints to the appropriate supervisor or co-worker within the branch if unable to resolve directly.Maintain cash drawer within prescribed cash limits and meet cash balancing standards.Perform more complex tasks such as Safe Deposit activities, handling of customer requests/research, merchant teller services, remote branch capture, etc., in compliance with established policies, procedures and standards.30% -Sales ReferralsIdentify and recommend appropriate bank services that result in quality sales and best meet customers needs.Participate in sales promotions and meet monthly referral goals.May assist Manager in training tellers to effectively identify quality referral opportunities.20% - Operations/Risk/ComplianceVerify and/or approve various documents and transactions, (e.g., G/L tickets, IBC's, Customer Charges, Deposits, etc.).Responsible for following and adhering to all bank operational and security policies and procedures, including compliance and privacy policies and procedures to maintain customer confidentiality.Conform to all government compliance regulations.Qualifications:Typically requires 3+ years of experience and increasing levels of responsibility within branch operations.Possess knowledge of banking products and services.Requires strong sales and service orientation and the ability to communicate effectively with all levels of management and clients.Possess excellent verbal, written and interpersonal communication skills.The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, its the banks policy to only inquire into a candidates criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Keywords: UnionBank, Garden Grove, Branch Service Specialist, Eastlake, Chula Vista, CA, Other, Chula Vista, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Other Jobs

Now Interviewing - "A+" Rated BBB Company - FT/PT Flexible
Description: National A Rated BBB Company is seeking friendly, self motivated, independent Team Members to work from your home office.
Company: Ameriplan Careers
Location: Santee
Posted on: 08/15/2018 Dog Sitter - Work from Home, Earn up to $1,000/month
Description: Love dogs Overnight dog care is in demand Join the nation's largest network of 5-star pet sitters and dog walkers and earn money boarding dogs in your home.What you do:Create a Rover profile and select (more...)
Company: Rover
Location: Playa Del Rey
Posted on: 08/16/2018

Babysitting Wanted - Babysitter Needed Asap!, Seeking Sitter
Description: Hey my name is Andrew.
Company: Sitter
Location: Solana Beach
Posted on: 08/15/2018

Bilingual Sales Associate
Description: Job Description: We are hiring a Sales Associate who will be responsible for managing the sales efforts for the agency. This individual will interface heavily with executive team. br Core Duties/Responsibilities: (more...)
Company: Kinitros
Location: San Diego
Posted on: 08/15/2018

Flexible Hours - Lyft Driver
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be (more...)
Company: Lyft
Location: Bonita
Posted on: 08/15/2018

Work From Home Opportunity
Description: Do you have an entrepreneurial spirit and great people skills Nationally known company is seeking highly motivated and energetic individuals to join
Company: Prosperity Legacy
Location: San Diego
Posted on: 08/15/2018

Principal Scientist - Peptide Chemist, Peptide Synthesis Chemistry
Description: Overview Takeda is a global, innovation-driven pharmaceutical leader with 30,000 professionals working together across more than 70 countries. We have maintained an unwavering dedication to put patients (more...)
Company: Takeda Pharmaceutical
Location: San Diego
Posted on: 08/15/2018

Scheduling Interviews!!! Work From Home!!
Description: Growth-Oriented Company Looking for Customer Service Reps to Telecommute We are looking
Company: Wellness With Angel
Location: Bell Gardens
Posted on: 08/15/2018

Pet Sitting Wanted - Booking Long Beach Cat Sitter, Seeking Pet Sitter
Description: About The Job: br I hope you are having a good day. I am interviewing a cat sitter professional working
Company: PetSitter
Location: Long Beach
Posted on: 08/15/2018 Dog Sitter - Work from Home, Earn up to $1,000/month
Description: Love dogs Overnight dog care is in demand Join the nation's largest network of 5-star pet sitters and dog walkers and earn money boarding dogs in your home.What you do:Create a Rover profile and select (more...)
Company: Rover
Location: Monrovia
Posted on: 08/15/2018

Log In or Create An Account


Forgot password?

Find us on Facebook

Find us on LinkedIn

Get the latest California jobs by following @recnetCA on Twitter!

Garden Grove RSS job feeds