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Front Office Assistant - Physical and Occupational Therapy Clinic

Company: Global Physical Therapy and Wellness
Location: Garden Grove
Posted on: November 26, 2022

Job Description:

Global Physical Therapy and Wellness is seeking a personable, hard-working and courteous individual to fill a Front office assistant position. We are a busy and growing physical therapy and occupational clinic in Garden Grove, CA.

_Must be fluent in Vietnamese._

*Primary Duties and Responsibilities*

* The Front Office Assistant performs a variety of clerical duties and front office operations in support of the patient care activities ensuring even patient flow and continuous communication within the department, referring physician offices, and organization staff. Interacts with patients, their family members or surrogate decision-makers, and the public courteously and according to established standards. Greets visitors and answers telephones. May collect Copays, close the Cash Drawer, and prepare Month End deposits. Collects initial demographic and clinical patient information and accurately enters it into the medical record. Compiles and prepares charts. Assists with coordination and execution of patient scheduling including confirmations, cancellations, and rescheduling. Follows through with prompt communication of schedule changes to all appropriate locations and individuals including clinical staff/Supervisors. Maintains accurate information and utilizes various software, including department-specific programs, to schedule, enter charges, find and scan documents, and accurately enter patient information. Ensures the patient chart has all the required paperwork prior to the patient's procedure. As directed by medical staff orders patient tests are to be performed as needed during the patient stay.
* The position may work in various Departments as needed. Assist clinical staff as needed with patients and family members. Always maintains patient confidentiality. Participates in the continuous quality improvement process. Performs other duties as assigned.

*Education and Experience*

* High School Graduate or equivalent education and experience required
* Clerical experience including filing, calculator, and telephone skills required
* Typing skills of a minimum of 35 WPM required
* Minimum one (1) years' medical front office or equivalent administrative experience required
* Working knowledge of medical terminology, and anatomy preferred
* Experience within an acute healthcare system environment preferred
* Knowledge of healthcare database systems preferred
* Understanding of insurance procedures preferred
* Bachelor's degree in healthcare-related field preferred

Job Types: Part-time, Full-time

Pay: $15.00 - $20.00 per hour

Schedule:
* 4 hour shift
* 8 hour shift

Ability to commute/relocate:
* Garden Grove, CA 92840: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Medical receptionist: 1 year (Preferred)

Language:
* Vietnamese, English (Preferred)

Work Location: One location%58047475%

Keywords: Global Physical Therapy and Wellness, Garden Grove , Front Office Assistant - Physical and Occupational Therapy Clinic, Other , Garden Grove, California

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