Company: Hampton Inn & Suites - Anaheim
Location: Garden Grove
Posted on: November 26, 2022
Hampton Inn & Suites - Anaheim
The purpose of an EXECUTIVE HOUSEKEEPER- is to manage the
housekeeping department by overseeing the planning, organizing, and
execution of department's activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for hiring, training and managing the performance of
housekeeping staff and supervisors.
Plans and organizes the cleaning of all guests' rooms and public
Provide daily cleaning assignments to room attendants.
Manage staffing fluctuations and identify staffing needs.
Monitors guest service scores via reports and guest comments for
cleanliness, addresses any issues immediately and implements
programs that meet or exceed brand benchmarks, in conjunction with
Ensures that all housekeeping associates have been thoroughly
trained and are consistently following service standards and
Inspect cleanliness of all hotel rooms and public areas.
Provide current and prospective associates with information about
company policies and job duties.
Develops and executes incentives and programs that promote positive
Develops weekly staff work schedules within budgeted labor
guidelines to ensure maximum productivity and revenue while
maintaining service standards and quality.
Conducts and maintains inventory of all linens, in-room amenities
and cleaning supplies and place inventory orders when required.
Works closely with maintenance department to ensure that
maintenance and repairs involving guest rooms and public areas are
Performs any other duties as requested by General Manager.
Reasonable accommodations may be made to enable individuals with
disabilities to perform essential duties.
QUALIFICATIONS AND REQUIREMENTS:
One year related experience and/or training; or equivalent
combination of education and experience or Bachelor's degree (B.
A.) from four-year college or university.
Ability to interpret and perform intermediate computer
Must be proficient in Outlook, Word and Excel.
Be able to work in a standing position for long periods of time up
to 8 hours a day.
Ability to perform assigned duties with attention to detail, speed
accuracy, follow through, and work with a minimum supervision.
Ability to exert physical effort consistent with cleaning assigned
rooms as per the hotel standards.
Ability to grasp, bend, and stoop; push or pull heavy loads
weighing up to 30 lbs.
What to Expect
Be part of a cohesive team with opportunities to build a successful
Have the opportunity to engage in diverse and challenging work.
Derive a sense of pride in work well done.
Be recognized for excellence.
Our company does not discriminate against its associates or
applicants because of race, color, religion, sex, pregnancy,
national origin, ancestry, age, marital status, sexual orientation,
veteran status, physical or mental disability or medical condition.
Equal employment opportunity will be extended to all persons in all
aspects of the employer-associate relationships, including
recruitment, hiring, advancement, compensation, benefits, training,
promotion, transfer, discipline, layoff, recall and termination.
Every reasonable accommodation will be made for disabled
Resumes and applications for employment will be evaluated on the
basis of qualifications to meet the requirements of the position
and ability to perform the requirements of the
Keywords: Hampton Inn & Suites - Anaheim, Garden Grove , Executive Housekeeper, Other , Garden Grove, California
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