Benefits Specialist - 1453894 - TR
Company: Pathways of California
Location: Garden Grove
Posted on: June 24, 2022
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Job Description:
Welcome to Pathways of Californias career website! If you are
passionate about helping others and enthusiastic about your future,
we want you to join our team! Our company is known for an
unwavering commitment to exceptional value and recovery-focused,
quality care. We are experts in the field of behavioral health
care, providing cutting-edge mental health and substance use
community-based services and offer a dynamic employment experience!
Pathways offers competitive salaries and benefits, comprehensive
on-boarding and job training, a supportive learning environment,
ongoing education in the use of evidence-based, promising practices
and much more! We have over 30 outpatient behavioral health
locations nestled throughout our communities located in Kern
County, Los Angeles County, Orange County, and San Diego
County.
Opportunity Knocks is a volunteer mental health program providing
outpatient services for individuals between the ages of 18-59, with
severe and persistent mental illness, recent history of
incarceration due to mental illness, and are currently homeless or
at risk of homelessness. Our services include intensive case
management, psychotherapy, skill-development groups, medication
management, vocational linkage, temporary housing support, benefits
processing, and outreach and engagement.
Pathways is seeking an innovative and purpose driven individual to
join our team as a Part-Time Benefits Specialist who will be
primarily responsible for coordinating client applications and
appeals for State and Federal benefits.
ABOUT YOUR ROLE
Must have basic knowledge of Medi-Cal, Medicare, SSI, SSDI, and
Social Security benefits and eligibility requirements as well as
other available benefit resources
Responsible for educating clients and program staff on the
eligibility requirements of available benefits
Assist clients in completing benefits application and assist in
gathering supporting documentation necessary for application
submission i.e. birth certificate, evidence of disability,
identification cards etc.
Assist clients in the appeals process should their initial
application be denied
Liaison between client/program staff and local benefits
agencies
Attend all benefits education trainings and report any changes in
guidelines back to clients and program level staff
Develop and maintain a tracking system to ensure 100% accuracy of
all enrolled clients and their eligibility status
Assist clients in re-activating any benefits that have been
suspended
Provide education and information to clients/program level staff on
maintaining benefits while employed
Coordinate and maintain communication between clinical and
administrative teams on benefits status of all enrolled clients
Maintain and ensures HIPAA, ethical standards and professional
boundaries with all staff and clients
Other duties as assigned or necessary to support your department
and/or the company RECOVERY REQUIREMENTS
Provide the best customer care possible
Identify and build upon the strenghts of consumers, coworkers, and
the communities we serve
Support consumers steps towards Recovery and Wellness
Create an organizational culture that respects and celebrates the
diversity of our consumers
Value learning as an ongoing process that enables us to better
service our consumers and establishes our leadership in the
industry
Research and utilize our industrys best practices and analyze our
own services to ensure the best possible outcomes LEVEL OF
SUPERVISION
Given
Does not supervisor or direct others
Received
Works under direct supervision of the Office Manager DO THE
FOLLOWING APPLY TO YOU?
Bachelors degree preferred DO THE FOLLOWING APPLY TO YOU?
Must have planning and organizing skills with attention to detail
and accuracy
Must be knowledgeable on how to use Microsoft Office
Excellent oral and written communication skill as well as excellent
interpersonal skills
Must show strong initiative, exercise sound judgment, and take
appropriate action when necessary
Must be able to problem solve efficiently and effectively and have
the ability to locate and use available resources
Ability to effectively prioritize and manage time
May be required to have basic understanding of Recovery Model
PHYSICAL REQUIREMENTS
Office Environment (not remote position). Requires extensive
sitting with periodic standing and walking;
May be required to lift up to 20 pounds
Requires significant use of computer, tablet, phone and/or general
office equipment
Needs adequate visual acuity, ability to grasp and handle
objects
Needs ability to communicate effectively through reading, writing,
and speaking in person or on telephone DECISION MAKING
RESPONSIBILITIES
Demonstrates ability to assess situations, considers alternatives,
and chooses the appropriate course of action
Timely notification to manager of either emerging situations or
those requiring follow-up attention
Competitive salaries & benefits:
By submitting your interest in this job, you agree to receive text
notifications with additional steps to complete your job
application. You will receive up to 6 messages from the number
"63879". Message & data rates may apply. Please refer to our
privacy policy for more information.Required
Keywords: Pathways of California, Garden Grove , Benefits Specialist - 1453894 - TR, Other , Garden Grove, California
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