Program Coordinator (PACE)
Company: The Judge Group
Location: Garden Grove
Posted on: January 10, 2021
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Job Description:
Location: Garden Grove, CADescription: Our client is currently
seeking a Program Coordinator (PACE) in beautiful Garden Grove,
CA!Under general supervision, the Program Coordinator will perform
duties related to scheduling and coordination of outpatient and
community-based services, including transportation, for Program of
All-Inclusive Care for the Elderly participants. This job will have
the following responsibilities: * Schedules outpatient
consultations, including family and home care involvement as
necessary and as authorized by the Interdisciplinary team. * Serves
as the lead scheduling staff member, reporting needs and barrier to
management as necessary. Acts as a resource to the scheduling team
and works with them to identify and solve issues with the
scheduling process. * Communicates on behalf of the scheduling team
to the Interdisciplinary team, identifies high risk situations and
prioritizes cases that requires discussion or decision-making. *
Serves as the subject matter expert for ordering and scheduling
services in the electronic health record system. * In coordination
with QI Data Integrity staff, trains electronic health record
system users on ordering and scheduling workflows. * Evaluates
clinic, outpatient, and community-based services scheduling
patterns and identifies opportunities to 'bundle' services for more
efficient resource utilization. * Coordinates daily review of
transportation manifests with Transportation Coordinator and
scheduling staff for high priority events, special circumstances
and opportunities for efficiency. * Coordinates appointment
reminder phone calls and communication of scheduled visits with
Transportation Assistant and scheduling staff. * Monitors and
tracks missed appointments, taking action when necessary to
reschedule and potentially remove barriers to the root cause of the
missed appointment. * Generates reports, including scheduled,
completed, missed and pending outpatient appointments, which
communicate productivity and quality standards to management. *
Works with the Program Specialist - Health Plan for timely
submission of Letter of Agreement Requests and TruChart Vendor
requests when network access issues are identified by scheduling
staff members. Escalate to management when network access issues
are identified. * Generates reports of pending outpatient
consultations and 'bundle' schedule to optimize resources. Performs
routine clerical work and other duties as assigned. Qualifications
& Requirements:* High school diploma or equivalent required. *
Associate degree in Public Health or related field or equivalent
years of experience in outpatient services required. Bachelor's
degree preferred. * 2 years of work experience in health care with
demonstrated competence working in outpatient services required. *
Previous experience utilizing an electronic health record system
required.* Bilingual in Spanish or VietnameseIf you or someone you
know is both qualified and interested in this position, please send
an email expressing interest and an up to date resume to Ashley at
awine@judge.com!Contact: awine@judge.comThis job and many more are
available through The Judge Group. Find us on the web at
www.judge.com
Keywords: The Judge Group, Garden Grove , Program Coordinator (PACE), Other , Garden Grove, California
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