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Covia: Senior Living Sales Counselor

Company: Covia
Location: Garden Grove
Posted on: October 12, 2020

Job Description:

Contact potential residents to present Canterbury Woods senior community in the most appealing way to encourage prospective residents to reserve an apartment or cottage and subsequently move in. Represents the community and contributes creative sales strategies to close sales and offers input to the strategic marketing plan.ResponsibilitiesDevelop a clear understanding and is thoroughly conversant regarding Canterbury Woods senior community contract offerings, community advantages, and distinctionsGive professional, personalized and tailored presentations to potential residentsAnticipate and respond to prospective residents questions, concerns, and issuesArrange and deliver professional, well-planned meetings with ability to close and complete the saleReach out to prospects in Customer Relationship Management (CRM) database through telephone calls, emails, texts, and written correspondence to move qualified prospects through the sales pipeline, schedule appointments and conduct personalized and tailored tours of the communityRegular and frequent contact with depositors and applicants after the reservation is complete for smooth transition to Canterbury Woods communityMaintain a clean and professional sales office for customer visits and assure model apartment or cottage is clean and accessible for toursKnowledge, Skills, and AbilitiesProven sales skills and ability to close with a solid understanding of the sales process from inquiry to closeOrganized, detailed-oriented, and take initiative with excellent verbal, written and interpersonal communication skillsAnalytical skills and problem-solving abilityCustomer service skills, and a self-motivated team playerBe flexible and work well under pressure, possessing good time management skillsComputer literacy and experience requiredEducation and QualificationsHigh School Diploma or equivalent required; Bachelor's degree preferredAt least two (2) years of experience in sales with previous experience in retirement community sales preferredThree (3) years in a direct customer service position requiredConnections to the Pacific Grove and Monterey Peninsula community at large preferred

Keywords: Covia, Garden Grove , Covia: Senior Living Sales Counselor, Other , Garden Grove, California

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