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Patient Coordinator

Company: Southern California Kidney Consultants
Location: Garden Grove
Posted on: September 4, 2020

Job Description:

Job Description​SUMMARY: Provides assistance with scheduling all new patients to Southern California Kidney Consultants Inc., following established policies and protocols. DUTIES AND RESPONSIBILITIES:

  • The main responsibility is to ensure that all New Patients are scheduled in a timely manner with a Nephrologist at any of our 5 locations.
  • Request medical records including but not limited to procedures, laboratories, radiology, hospitalizations, or any medical information that will assist our providers to develop a care plan for patients.
    • Participates in quality improvement and utilization review activities.
      • Participates in continuing education to continually improve skills and abilities and stay abreast of current technologies/practices.
      • Ensures compliance with legal issues including but not limited to patient confidentiality and risk management; ensures compliance with JCAHO, federal, state, and local regulations.
        • Exhibits a high degree of courtesy, tact, and poise when interacting with patients, families, and other healthcare professionals.
        • Adjusts to fluctuating peaks in patient flow, acuity, and other operational demands while maintaining quality.
          • Performs other related duties as assigned by management which includes filling in at other clinics when staffing shortages occur.

            QUALIFICATIONS:
            • High school diploma or equivalent.
            • Completion of a formal training program as a Medical Assistant and/or comparable experience in a clinical setting.
            • At least 5-7 years of Nephrology experience
              • Demonstrated competence in reacting to and handling emergencies.
              • Able to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline.
                • Ability to understand and adhere to established policies, procedures, and protocols.
                  • Strong documentation skills.
                  • Ability to effectively communicate with people at all levels and from various backgrounds.Company DescriptionWe established Southern California Kidney Consultants Inc. in January 2018 when Orange County Renal Medical Group and Nephrology Medical Group came together to establish the largest nephrology practice in Orange County. Orange County Renal and Nephrology Medical Group had been providing care to all types of patients with kidney disease for over 40 years.Now, So Cal Kidney continues the tradition of providing high-quality care while maintaining an intimate clinical relationship with our patients. Today, we have five clinic locations and have affiliations with numerous hospitals and dialysis clinics throughout most of Orange County.

Keywords: Southern California Kidney Consultants, Garden Grove , Patient Coordinator, Other , Garden Grove, California

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