Quality Improvement Coordinator

Company: Pathways
Location: Garden Grove
Posted on: May 21, 2023

Job Description:

Welcome to Pathways of California's career website! If you are passionate about helping others and enthusiastic about your future, we want you to join our team!

Our company is known for an unwavering commitment to exceptional value and recovery-focused, quality care. We are experts in the field of behavioral health care, providing cutting-edge mental health and substance use community-based services and offer a dynamic employment experience! Pathways offers competitive salaries and benefits, comprehensive on-boarding and job training, a supportive learning environment, ongoing education in the use of evidence-based, promising practices and much more! We are well-known in the field and have been a preferred provider in the Southern California region for over 20 years partnering with local government agencies and managed care companies to offer personalized, integrated care to community members of all ages, ethnicities, and cultural backgrounds. You will find that we have several openings ranging from administrative to clinical positions in a variety of service areas and settings in Southern California. Join one of our Pathways companies, Pathways Community Services (PCS) and/or College Community Services (CCS) and experience it for yourself! We have over 30 outpatient behavioral health locations nestled throughout our communities located in Kern County, Los Angeles County, Orange County, and San Diego County.

Opportunity Knocks

Opportunity Knocks is a volunteer mental health program providing outpatient services for individuals between the ages of 18-59, with severe and persistent mental illness, recent history of incarceration due to mental illness, and are currently homeless or at risk of homelessness. Our services include intensive case management, psychotherapy, skill-development groups, medication management, vocational linkage, temporary housing support, benefits processing, and outreach and engagement.

Pathways is looking for a full-time Quality Improvement (QI) Coordinator that will interpret and implements quality assurance standards at one or more clinic sites.

ESSENTIAL JOB FUNCTIONS AND REQUIREMENTS

• Maintain systems for tracking and evaluating the quality and appropriateness of clinical services
• Monitor Medi-Cal UR and QIC timelines including staff compliance with URC/QIC recommendations
• Review client charts for compliance to appropriate state and county audit and contract standards
• Prepare regular reports for QI Supervisors review regarding: clinicians with ongoing chart deficiencies or those failing to comply with audit recommendations to correct charting
• Monitor compliance to charting standards
• Provide administrative and clinical support to QI Administrator and clinicians to include maintaining a current list of Medi-Cal clients and assisting clinicians in determining client eligibility for Minor Consent Medi-Cal
• Assist QI Administrator and government auditors with QI audits to review charting quality
• Oversee the quality of documentation of clinicians and assures all documentation including, reports, assessments, progress notes, treatment plans and evaluations are thorough and completed in a timely manner
• May develop applicable forms
• Provide the best customer care possible, including reliability in working scheduled hours
• Identify and build upon the strenghts of consumers, coworkers, and the communities we serve
• Support consumers' steps towards Recovery and Wellness
• Create an organizational culture that respects and celebrates the diversity of our consumers
• Value learning as an ongoing process that enables us to better service our consumers and establishes our leadership in the industry
• Research and utilize our industry's best practices and analyze our own servies to ensure the best possible outcomes
  QUALIFICATIONS
  
  • AA degree in any subject or a minimum of six months related experience may be required
  • Valid driver's license and proof of automobile insurance
    *NOW OFFERING DAILY PAY TO OUR EMPLOYEES*
    
    PERKS OF WORKING WITH PATHWAYS CALIFORNIA:
    
    Competitive salaries & benefits
    ---Paid Vacation Days (1st year 12 days; increases with tenure)
    
    ---Paid Sick Days (Accrual per pay period)
    
    ---10 Paid Holidays (including Day after Thanksgiving and Christmas Eve)
    
    ---Medical, Dental, and Vision including a Health Savings Account or FSA
    
    ---Health, Dependent and Transportation Flexible Spending Accounts
    
    ---Basic and Optional Life Insurance for Employees, Spouses, and/or Dependents
    
    ---401K
    
    Perks @ Pathways (student loan refinancing, pet insurance, Verizon wireless discount, movie, hotel, concert, and sporting event discounts)
    
    Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.
    
    Compensation: $21.00 - $22.00 per hour
    
    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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