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Benefits Specialist

Company: myGwork
Location: Garden Grove
Posted on: September 17, 2022

Job Description:

Welcome to Pathways of California's career website! If you are passionate about helping others and enthusiastic about your future, we want you to join our team! Our company is known for an unwavering commitment to exceptional value and recovery-focused, quality care. We are experts in the field of behavioral health care, providing cutting-edge mental health and substance use community-based services and offer a dynamic employment experience! Pathways offers competitive salaries and benefits, comprehensive on-boarding and job training, a supportive learning environment, ongoing education in the use of evidence-based, promising practices and much more! We have over 30 outpatient behavioral health locations nestled throughout our communities located in Kern County, Los Angeles County, Orange County, and San Diego County. Pathways is seeking an innovative and purpose driven individual to join our team as a Part-Time Benefits Specialist who will be primarily responsible for coordinating client applications and appeals for State and Federal benefits.

Opportunity Knocks is a volunteer mental health program providing outpatient services for individuals between the ages of 18-59, with severe and persistent mental illness, recent history of incarceration due to mental illness, and are currently homeless or at risk of homelessness. Our services include intensive case management, psychotherapy, skill-development groups, medication management, vocational linkage, temporary housing support, benefits processing, and outreach and engagement.

ABOUT YOUR ROLE Must have basic knowledge of Medi-Cal, Medicare, SSI, SSDI, and Social Security benefits and eligibility requirements as well as other available benefit resources
Responsible for educating clients and program staff on the eligibility requirements of available benefits
Assist clients in completing benefits application and assist in gathering supporting documentation necessary for application submission i.e. birth certificate, evidence of disability, identification cards etc.
Assist clients in the appeals process should their initial application be denied
Liaison between client/program staff and local benefits agencies
Attend all benefits education trainings and report any changes in guidelines back to clients and program level staff
Develop and maintain a tracking system to ensure 100% accuracy of all enrolled clients and their eligibility status
Assist clients in re-activating any benefits that have been suspended
Provide education and information to clients/program level staff on maintaining benefits while employed
Coordinate and maintain communication between clinical and administrative teams on benefits status of all enrolled clients
Maintain and ensures HIPAA, ethical standards and professional boundaries with all staff and clients
Other duties as assigned or necessary to support your department and/or the company Bachelor's Degree preferred.

DO THE FOLLOWING APPLY TO YOU? Must have planning and organizing skills with attention to detail and accuracy
Must be knowledgeable on how to use Microsoft Office
Excellent oral and written communication skill as well as excellent interpersonal skills
Must show strong initiative, exercise sound judgment, and take appropriate action when necessary
Must be able to problem solve efficiently and effectively and have the ability to locate and use available resources
Ability to effectively prioritize and manage time
May be required to have basic understanding of Recovery Model

Office Environment (not remote position). Requires extensive sitting with periodic standing and walking;
May be required to lift up to 20 pounds
Requires significant use of computer, tablet, phone and/or general office equipment
Needs adequate visual acuity, ability to grasp and handle objects
Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone

Demonstrates ability to assess situations, considers alternatives, and chooses the appropriate course of action
Timely notification to manager of either emerging situations or those requiring follow-up attention



  • Employee Referral Bonus Program
  • Bi-Weekly Pay
  • 401k
  • Employee Assistance Program
  • Perks @ Pathways (student loan refinancing, pet insurance, Verizon wireless discount, movie, hotel, concert and sporting event discounts) If you're #readytowork PATHWAYS CA is #readytohire! Not the job you're looking for? Pathways has a variety of positions in various locations; please go to click on "Apply Here" icon in the upper right-hand corner and click on the location near you from the drop-down menu. To Learn More About Us: Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic. Compensation: $21.00 - $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    This employer is a corporate member of
    myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals,
    students, inclusive employers & anyone who believes in workplace equality.

Keywords: myGwork, Garden Grove , Benefits Specialist, IT / Software / Systems , Garden Grove, California

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