Director of Food & Beverage
Company: Great Wolf Lodge
Location: Garden Grove
Posted on: January 27, 2023
Job Description:
The Director of Food & Beverage directs and oversees all aspects
of the organization's food and beverage planning and service, with
duties to include special event planning, menu planning and costs,
preparation and presentation of food and drinks, and adherence to
quality and safety standards.
Essential Duties & Responsibilities
- Plan and direct the functions of administration and planning of
the Food and Beverage Department to meet the daily needs of the
operation
- Responsible for recruiting, hiring, orientating & training,
assigning, scheduling, coaching, counseling, and disciplining
employees; communicating job expectations; planning, monitoring,
appraising, and reviewing job contributions; planning and reviewing
compensation actions; enforcing policies and procedures
- Plan and administer a training and development program within
the department, which will provide well-trained employees at all
levels and permit advancement for those persons qualified and
interested in career development
- Clearly describe, assign and delegate responsibility and
authority for the operation of the various food and beverage sub
departments
- Achieves restaurant operational objectives by contributing
information and recommendations to strategic plans and reviews;
preparing and completing action plans; implementing production,
productivity, quality, and customer-service standards; resolving
problems; completing audits; identifying trends; determining system
improvements; implementing change
- Meets food and beverage financial objectives by forecasting
requirements; preparing an annual budget; scheduling expenditures;
analyzing variances; initiating corrective actions
- Controls food and beverage costs by reviewing portion control
and quantities of preparation, minimizing waste and ensuring high
quality of preparation; Implement effective control of food,
beverage and labor costs among all sub departments
- Assist all managers in establishing and achieving predetermined
profit objectives and desire standards of quality food, service,
cleanliness, merchandising and promotion
- Regularly review and evaluate the degree of customer acceptance
of the individual restaurants and banquet service and recommend new
operating and marketing policies whenever declining or constant
sales imply dissatisfaction by the customers, a material change in
the make-up or the customer market, or a change in the competitive
environment
- Publicizes the restaurant by designing and placing
advertisements; inviting food editors to review the restaurant;
contacting local, regional, and national magazines with feature
ideas; encouraging local businesses to hold social events at the
restaurant
- Maintains safe, secure, and health environment by establishing,
following and enforcing sanitation standards and procedures;
complying with legal regulations; securing revenues; developing and
implementing disaster plans; maintaining security and sprinkler
systems; maintaining parking lot and walkways
- Ensures all operations conform to regulations of the alcoholic
beverages commission
Basic Qualifications & Skills
- High School diploma or equivalent experience
- Minimum of 3 years management experience in food & beverage,
organizing a team for optimal customer service
- Demonstrated experience leading teams to achieve and exceed
goals
- Comprehensive knowledge of food and beverage preparation,
service standards, guest relations, and etiquette
- Prior experience developing and implementing plans to ensure a
safe work environment in compliance with appropriate regulations
(i.e. -- Ergonomics, Emergency Response, Injury and Illness
Prevention, and Hazard Communication Plans)
- Successful completion of criminal background check and drug
screen
Desired Qualifications & Traits
- Bachelors degree in hospitality, business, or related
field
- Effective communication and ability to resolve
conflict
- Projects professional image that inspires trust and
confidence
- Enthusiastic and positive energy
- Multi-tasking ability
- Inspires others to achieve excellence
Physical Requirements
- Able to lift up to 15 lbs.
- Able to bend, stretch, and twist
- Able to stand for long periods of time
Equal Opportunity Employer/Protected Veterans/Individuals with
DisabilitiesThe contractor will not discharge or in any other
manner discriminate against employees or applicants because they
have inquired about, discussed, or disclosed their own pay or the
pay of another employee or applicant. However, employees who have
access to the compensation information of other employees or
applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information,
unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the
employer, or (c) consistent with the contractor's legal duty to
furnish information. 41 CFR 60-1.35(c)
Keywords: Great Wolf Lodge, Garden Grove , Director of Food & Beverage, Hospitality & Tourism , Garden Grove, California
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