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Customer Service Representative

Company: Butler Technical Group
Location: Garden Grove
Posted on: November 22, 2021

Job Description:

Title: Customer Service Representative III Location: Garden Grove, CA (92841) Job ID: #62321 Contract Length: 6 Months Please send resumes to Christa Franco at cfranco@butler.com Job Summary: Working in a fast-paced environment, this position will be the point of contact for customer interaction and will be required to work with various departments to provide quality service and deliver orders on time. Duties: Responsible for sales cycle (quotation, order entry, process shipping docs, invoicing, follow up with the customer, etc.); Answer customer inquiries in a timely manner; Maintain customer relations; Remedy customer issues; Communicate and coordinate with internal departments; Act as backup for front desk (i.e., covering phones, greeting visitors); Cold call customers; Work with customers to understand and anticipate future needs. Experience: 0-2 years * Entry level job with little or no prior relevant work experience * Acquires basic skills to perform routine tasks * Work is prescribed and completed with little autonomy * Works with either close supervision or under clearly defined procedures Education: Requires a high school diploma or equivalent. ____________________________________________________________________ Butler America Aerospace, LLC. is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity for the benefit of our employees, our customers, and the communities where we are located. Employment with Butler America Aerospace, LLC. is governed on the basis of qualifications and competence without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status.

Keywords: Butler Technical Group, Garden Grove , Customer Service Representative, Hospitality & Tourism , Garden Grove, California

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