Family Peer Recovery Coach - Behavioral Health 617
Company: Telecare
Location: Garden Grove
Posted on: May 21, 2023
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Job Description:
Telecare's mission is to deliver excellent and effective
behavioral health services that engage individuals in recovering
their health, hopes, and dreams. Telecare continues to advance
cultural diversity, humility, equity, and inclusion at all levels
of our organization by hiring mental health peers, BIPOC, LGBTQIA+,
veterans, and all belief systems.
Home First North is Orange County's Housing Full Service
Partnership (FSP) program focused on providing housing-supportive
services and behavioral health services to individuals residing in
Orange County. Our purpose is to support members in maintaining
stable housing, including resolving housing challenges and
providing case management and behavioral health-focused services.
Our staff create a supportive environment, including services that
are based on individual needs, hopes, and dreams. Home First FSP
members have access to a multidisciplinary team that includes peer
specialists, case managers, a psychiatrist, a nurse practitioner,
masters-level team leads, and clinicians who have experience in
providing housing-supportive services and behavioral
health-focused.
Shifts Available:
Full Time; AM 8:00 am - 5:00 pm; Monday - Friday
Wage range $17.30 - $24.41 - Telecare applies geographic
differentials to its pay ranges.The pay range assigned to this role
will be based on the geographic location from which the role is
performed.Starting pay is commensurate with relevant experience
above the minimum requirements.
POSITION SUMMARY
The Family Peer Recovery Coach works to engage family members and
the prospective participant with the goal of fostering a
willingness to accept available services. The Family Coach provides
information, education, and resources to family of participants to
enable them to better support their loved one in their goals and/or
recovery plan, whether it be while person is living independently
or in the family home. The Family Peer Recovery Coach provides
direct support and case management services to assigned family
members and participants and works closely with participants and
their families to ensure that their needs are expressed and that
they have a "voice" in their recovery plan. In conjunction with the
clinical team, the Family Peer Recovery Coach completes program
intakes/assessments, facilitates groups, promotes engagement and
provision of peer and family support services; and serves as an
advocate for the participant and family for services as a point of
interaction between participant's family and the program.
ESSENTIAL FUNCTIONS
---Demonstrate the Telecare mission, purpose, values and beliefs in
everyday language and contact with the internal and external
stakeholders
---Draws upon own personal lived experience as a parent or primary
caregiver of a person with behavioral health challenges as a basis
for engagement and to validate members' and families' own lived
experiences.
---Models strength-based, recovery focused interactions by
accentuating solution-focused and positive steps towards agreed
upon goals
---Provides case management support services as necessary to family
members and their loved ones.
---Educate the family members on mental illness and behavioral
health challenges; community resources as well as de-escalation
strategies and the LEAP model of understanding loved ones with
mental health challenges.
---Advocate on behalf of and in collaboration with families and
participants to promote shared understanding and
decision-making.
---Assures that participants know and understand their legal status
and rights.
---Provides consultation/interpretation to participants and their
families regarding issues arising from the participants' recovery
plan.
---Conduct psychoeducational and/or support groups as well as 1:1
sessions with families to strengthen the efforts of families in
caring for and honoring their loved ones' well-being.
---Conducts community outreach presentations to educate on family
support component
---Provides transportation when needed.
---Assists participants in obtaining appropriate benefits.
---Must evade members served in the event of assaultive behavior
and pass assault crisis/crisis prevention training
Duties and responsibilities may be added, deleted and/or changed at
the discretion of management.
Position requires transporting Members in own personal vehicle and
driving for company business such as trainings, offsite meetings,
etc. (acceptable driving record and vehicle inspection for
safety)
QUALIFICATIONS
Required:
---Bachelor's Degree or at least two (2) years experience in a
mental health services environment
---At least five (5) years of demonstrated experience as a parent
or primary caregiver of a person with behavioral health care
needs
---Successful Completion of Family Peer Support Training within one
year of hire.
---Must be at least 18 years of age
---Must be CPR, Crisis Prevention Institute (CPI), and First Aid
certified on date of employment or within 60 days of employment and
maintain current certification throughout employment
---All opportunities at Telecare are contingent upon successful
completion and receipt of acceptable results of the applicable
post-offer physical examination, 2-step PPD test for tuberculosis,
acceptable criminal background clearances, excluded party
sanctions, and degree or license verification. Position requires
driving, valid driver license, a motor vehicle clearance and proof
of auto insurance is required at time of employment and must be
maintained throughout employment. Additional regulatory,
contractual or local requirements may apply
Preferred:
---Sensitivity to multi-cultural and diverse populations and issues
is preferred
---Completion of Family Peer Support Training
---Bi-lingual / Bi-cultural
Bilingual Skills Preferred:Spanish, Korean, Arabic, Farsi,
Chinese
SKILLS
---Strong ability to recognize the value of partnerships with
participants and families so that a balance between a persons'
choice and caregiver contribution can be achieved.
---Ability to be curious in seeking to understand participants' and
families' unique circumstances, preferences and recovery goals and
incorporate them into daily work as well as any needed crisis
response to support the participant regain a sense of control.
---Able to make decisions while maintaining awareness that this
decision-making will have an immediate impact on the well-being of
the persons and the relationship between the program and the
family.
---Strong verbal de-escalation skills and ability to assist with
unsafe behaviors.
---Possess strong communication, presentation, writing, typing, and
computer skills.
PHYSICAL DEMANDS
The physical demands here are representative of those that must be
met by an employee to successfully perform the essential functions
of this job.
The employee is occasionally required to stand, twist, squat, kneel
and lift and carry items weighing 25 pounds or less as well as to
frequently sit, walk, reach, bend and do simple and firm grasping.
The position requires manual deviation, repetition and
dexterity.
EOE AA M/F/V/Disability
If job posting references any sign-on bonus internal applicants and
applicants employed with Telecare in the previous 12 months would
not be eligible.
Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Telecare, Garden Grove , Family Peer Recovery Coach - Behavioral Health 617, Healthcare , Garden Grove, California
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