GardenGroveRecruiter Since 2001
the smart solution for Garden Grove jobs

Night Manager/Manager On Duty

Company: Marriott Anaheim Suites
Location: Garden Grove
Posted on: November 25, 2019

Job Description:

The Anaheim Marriott Suites is the premier and largest Marriott all suites full service hotel located just one mile from the Disneyland Resort attractions and the Anaheim Convention Center. The Marriott Suites features 371 spacious two-room suites, a contemporary lobby and 10,000 square feet of flexible meeting space catering to a variety of social events, meetings and weddings. We are currently seeking a Front Office Night Manager. The ideal candidate would understand how to create an incredible first impression as the face of the hotel. As a Front Office Night Manager, you will: Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Ensures employee recognition is taking place on all shifts. Establishes and maintains open, collaborative relationships with employees. Monitoring and Supporting Progress toward Guest Services and Front Office Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving conflicts. Collaborates with the Front Office Manager on ways to continually improve departmental service. Communicates a clear and consistent message regarding the Front Office goals to produce desired results. Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Provides feedback to employees based on observation of service behaviors. Sets a positive example for guest relations. Displays outstanding hospitality skills. Empowers employees to provide excellent customer service. Interacts with guests on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Handles guest problems and complaints effectively. We maintain a drug-free workplace and perform pre-employment substance abuse testing. (ref. 25890)

Keywords: Marriott Anaheim Suites, Garden Grove , Night Manager/Manager On Duty, Executive , Garden Grove, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Underwriter Manager
Description: About Better.com: We're one of the fastest growing homeownership companies in America. Why Because we're making homeownership simpler, faster - and most importantly, more accessible for all Americans. (more...)
Company: Better.com
Location: Orange
Posted on: 12/8/2019

Manager, Strategic Development + a 5% Signing Reward
Description: MADE FOR PARTNERSHIPS. MADE FOR PATIENTS. MADE FOR YOU. At Canon Medical Systems we partner with our customers to truly understand their needs in imaging and beyond. We develop a full range of imaging (more...)
Company: Canon Medical Systems USA, Inc.
Location: Tustin
Posted on: 12/8/2019

Senior Manager of Prime Contracts, Subcontracts Procurement - SONGS
Description: AECOM is seeking a Senior Manager of Prime Contracts, Subcontracts Procurement to be located at the San Onofre Nuclear Generating Station in San Clemente, California. Lead and manage the Contracts, (more...)
Company: Aecom
Location: San Clemente
Posted on: 12/8/2019


Field Case Manager, Palm Springs
Description: IMPORTANT - YOU MUST APPLY ONLINE ON LINK PROVIDED Case Manager, Palm Springs Job Title: Field Case Manager, Palm SpringsOrganization: Jewish Family Service of San DiegoPosition Type: Full Time, 40 (more...)
Company: Jewish Family Service of San Diego
Location: Palm Springs
Posted on: 12/8/2019

Sales Manager
Description: Job Description:Seeking Financial Sales Services Professionals / Sales Management Financial Sales Representatives help clients identify and achieve their financial goals. We offer a comprehensive (more...)
Company: New York Life
Location: Burbank
Posted on: 12/8/2019

Manager of Event Services - Renaissance Indian Wells Resort & Spa - (19168822)
Description: You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. Today, you bring your personal style to every experience. (more...)
Company: Marriott International, Inc.
Location: Palm Springs
Posted on: 12/8/2019

Hospice RN Case Manager
Description: Req. : 1246 Division: Arbor Hospice Location: Hemet, CA Schedule: Full Time Shift: Day Shift Hours: M-F rotating weekend Job Details: - California Registered Nurse License required - 1 year of experience (more...)
Company: VNA HOSPICE & PALLIATIVE CARE OF SOUTHERN CALIFORN
Location: Hemet
Posted on: 12/8/2019

Organizational Effectiveness Manager
Description: This position develops and consults on performance management, talent and organizational effectiveness solutions delivering value through direct consulting, tools and processes that drive engagement and (more...)
Company: Alignment Healthcare
Location: Orange
Posted on: 12/8/2019

Inside Sales Account Manager
Description: Myrick Recruiting, LLC is working on an Inside Sales Specialist role in the Orange, CA 92867 area. The Inside Sales Representative is responsible for generating business from both existing customers (more...)
Company: Myrick Recruiting, LLC
Location: Orange
Posted on: 12/8/2019

Employee Benefits Account Manager
Description: JOB TITLE: Employee Benefits Account ExecutiveFLSA CLASSIFICATION: - -Salaried/ExemptAt Adamson McGoldrick Insurance Solutions, our people are our product. Our people will always be relevant because (more...)
Company: Adamson & McGoldrick
Location: Orange
Posted on: 12/8/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Garden Grove RSS job feeds