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Program Director IDD Services Host Home

Company: Sevita
Location: Garden Grove
Posted on: September 19, 2022

Job Description:

Program Management - Program Director IDD Services Host Home
Are you an experienced QIDP professional with management ability and the energy and focus to run a thriving Host Home program? As Program Director, you will be responsible for overseeing all services delivered within the Host Home program as well as supervising the providers and individuals served.

  • Services and Supports
    • Act as the QIDP when required; write and approve individual program plans; train and assist Program Supervisors with implementation of plans across all shifts
    • Periodically audit individual records and other program documentation for accuracy and completion
    • Conduct progress meetings and regular reviews as appropriate or determined by the interdisciplinary team; provide and approve written progress reviews
    • Oversee licensing compliance for program services and supports; assure timely and accurate program documentation; implement compliance plan; manage individual rights implementation
    • When applicable, implement system and oversee management of individual's funds and property; assure security and accuracy; audit, monitor, and review individual's financial accounts
    • Implement proactive strategies to reduce or eliminate serious incidents; take immediate steps to correct potential safety concerns and limit the potential for continued concern or incident; review all incidents and direct appropriate response; ensure timely incident reporting
    • Stakeholder Relations
      • Maintain and foster communication and relationships with individuals, families, case managers, managed care contractors, and other stakeholders; monitor customer satisfaction and implement improvement strategies; advocate on behalf of individuals receiving services
      • Communicate with the general community, neighbors, competitors, and other outside organizations
      • Maintain and foster positive relationships with applicable government authorities and referral agencies
      • Participate in building relationships with local legislators and government officials; make political contacts and advocate on behalf of the industry, company, and persons receiving services
      • Personnel/Supervision
        • Assist with recruitment and interviewing of all staff; hire
        • Program Supervisors and Mentor Recruiters in consultation with Area Director; approve hire of Program Services Clinical Coordinators and other staff members
        • Direct and supervise the Program Supervisors and Mentor Recruiter; oversee indirect staff members
        • Organize and implement on-site orientation and training for assigned programs; monitor training compliance and documentation; design and monitor program schedule
        • Conduct annual Program Supervisor and Mentor Recruiter evaluations in consultation with Area Director; review and approve annual Program Services Clinical Coordinator and other staff evaluations
        • Coach employees, correcting or directing employee behavior where required; recommend and participate in decisions regarding discipline and termination in consultation with Area Director and Human Resources; handle termination of Program Services Clinical Coordinators and other staff members as necessary
        • Oversee employee safety and workers' compensation programs; monitor compliance; assist in returning employees to work; implement, oversee, and train employees about safety
        • Conduct monthly staff meetings; attend monthly regional meetings
        • Growth and Development
          • Maintain business performance and meet annual growth plans; assist with new start or other core development initiatives as assigned
          • Promote relationships with families, case managers, and other stakeholders; identify opportunities by following industry trends and responding to payer need
          • Direct program strategy to manage census, maintain occupancy, improve daily attendance, and/or maximize utilization
          • Financial Management
            • When applicable, approve purchase of food, supplies, and equipment; review and monitor monthly invoices for accuracy and budgetary compliance
            • Oversee census, attendance information, or other required documentation to ensure accurate billing; monitor utilization between authorization and provision of services and supports
            • Monitor staffing hours for budgetary compliance
            • Host Homes
              • May direct the recruitment of Mentors, coordinate pre-service education of providers, conduct assessments during the assessment and final home certification, facilitate the matching process, ensure compliance with the annual recertification of homes
              • Ensure that all Host Homes meet company standards as well as those of the funder; ensure appropriate matching of individuals served with the appropriate independent contractor-provider
              • Oversee the coordination of program services for the individuals receiving services, their families, and providers; provide support and guidance to ensure that the intervention, goals, and objectives as formalized in the Consumer Program Plans consistently meet the preferences and needs of the individual receiving services.
                • Bachelor's degree in Human Services; Master's degree preferred
                • Five years of related experience with the following exceptions:
                  • Ohio: 1 year of experience
                  • Pennsylvania: 2 years of experience
                  • Additional education, licensure, or experience where required by state regulatory authorities
                  • QMRP, QIDP, or QDDP certification preferred
                  • Current driver's license, car registration, and auto insurance if driving on behalf of the company or providing transportation to individuals receiving services
                  • Self-motivated and detail-oriented with ability to multi-task
                  • Strong analytical skills with the ability to collect information from different sources
                  • Demonstrated ability to motivate team and drive results to meet goals
                    Why Join Us?
                    • Full compensation/benefits package for employees working 30+ hours/week
                    • 401(k) with company match
                    • Paid time off and holiday pay
                    • Complex work adding value to the organization's mission alongside a great team of coworkers
                    • Enjoy job security with nationwide career development and advancement opportunities
                      We have meaningful work for you - come join our team - Apply Today!

Keywords: Sevita, Garden Grove , Program Director IDD Services Host Home, Executive , Garden Grove, California

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