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Office Manager

Company: Ace Handyman Services Garden Grove
Location: Garden Grove
Posted on: May 11, 2022

Job Description:

Job DescriptionAdministrative professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you.Job ResponsibilitiesAs an Office Manager, you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. You will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. You will be a key component to the management team ensuring efficient and smooth daily operations. This is a great opportunity for you to grow toward advancement to a leadership role with us, and to apply your skills to a job in which you will face different challenges and solve new problems each and every day.Your specific duties in this role will include:

  • Respond to job leads in a timely manner
  • Provide customers with information and expert advice on our services, pricing, and availability
  • Provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies
  • Listening to customers and helping them solve their problems
  • Matching the right craftsmen with the right customer
  • Coordinating the schedule and material ordering for multiple craftsmen and projects
  • Utilizing our dispatching & schedule management software
  • Returning customers calls as needed and following up with past customers
  • Performing paperwork and bookkeeping dutiesJob RequirementsWe are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet. Specific qualifications for the role include:
    • High school diploma or GED
    • 3-5 years of administrative assistant/scheduling experience
    • Comfortable with sales
    • Adaptive to technology
    • Strong customer service skills
    • Excellent office management skills
    • Great multitasking and prioritization skills
    • Exceptional communication skills
    • Sales and/or Marketing – a basic understanding of sales and marketing and the differences between the two, a plus
    • QuickBooks Online or other accounting knowledge
    • Customer-facing experience, a plusWe offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise. If this sounds like the kind of career move you've been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today!Here is just some of what we have to offer:
      • Competitive pay
      • Health insurance
      • Vacation
      • Performance bonuses
      • Advancement and growth opportunities
      • Regular pay reviews
      • Plus more! Build fun and rewarding career with an industry leader!Apply now!Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

Keywords: Ace Handyman Services Garden Grove, Garden Grove , Office Manager, Executive , Garden Grove, California

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