Sales Coordinator/Accounting
Company: Hilton Garden Inn
Location: Garden Grove
Posted on: May 12, 2022
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Job Description:
The purpose of a SALES COORDINATOR is to answer sales office
phones when sales staff is not available and respond to all sales
inquiries accurately, timely and in a professional manner.ESSENTIAL
DUTIES AND RESPONSIBILITIES:Responsible for maintaining and
updating sales files in Sales Pro.Coordination of all groups as
contracted by the sales manager/DOS. Contact and provide
appropriate follow-up on all signed/contracted business within five
(5) working days. Determine and coordinate all needs of the
customer.Responsible for effectively communicating with the various
departments to ensure that the meeting and related functions are
executed to exceed the clients expectations.Maintains well
documented, accurate, organized and up-to-date file management in
order to serve client and employer in the most expedient, organized
and knowledgeable manner.Maintains file history.Develops strong
customer relationships through appropriate client communication and
the use of professional, courteous and ethical interpersonal
interaction.Work with sales personnel to achieve required sales
team goals.Have current knowledge of hotel rates, strategies,
discounts and promotions.Assist with completing any required sales
reports.Maintains regular attendance, is consistently on time, and
observes prescribed work, break and meal periods in compliance with
standards.Maintains high standards of personal appearance and
grooming, which include compliance with the dress code.Performs any
other duties as requested by supervisor.Reasonable accommodations
may be made to enable qualified individuals with disabilities to
perform the essential duties of the position.DESIRED COMPETENCIES,
WORK SKILLS, AND KNOWLEDGETo perform the job successfully, an
individual should demonstrate the following competencies. Other
competencies may be required.Associate demonstrates a high QUALITY
of work:Demonstrates accuracy and thoroughness.Monitors own work to
ensure quality.Provides the best possible service to clients and
customers.Associate demonstrates acceptable PRODUCTIVITY
standardsMeets or exceeds productivity standards.Produces adequate
volume of work efficiently in a specific time.Associate
demonstrates excellent CUSTOMER SERVICE SKILLSResponds to requests
for service and assistance.Demonstrates the desire and ability to
provide high quality service to both internal and external
customers.Solicits customer feedback to improve service.Associate
demonstrates INITIATIVEAsks for and offers help when
needed.Includes appropriate people in decision-making.Associate
demonstrates ACCOUNTABILITY for their job performanceTakes
responsibility for own actions.Performs work with little or no
supervision; works independently.Can be relied upon regarding task
completion and follow up.EDUCATION AND EXPERIENCE REQUIREMENTS:A
high school diploma or general education degree (GED); and/or
experience in a hotel or a related field preferred. At least 2 to 3
years of progressive experience in a hotel or related field
preferred. College course work in a related field
helpful.QUALIFICATIONSAbility to read and comprehend simple
instructions, short correspondence, and memos. Ability to write
simple correspondence. Ability to effectively present information
in one-on-one and small group situations to customers, clients, and
other employees of the organization.Ability to interpret and
perform basic math functions. Must be able to work with and
understand financial information and data.Computer knowledge
required. Excellent knowledge of MS Office programs required.WORK
ENVIRONMENTThe work environment normally entails the following:---
Indoor work environment--- Minimal to moderate noise levels
consistent with hotel environmentPHYSICAL DEMANDSDuring the course
of performing the physical demands of this position, associates are
expected to observe and adhere to safety and security procedures,
promoting a safe work environment.Physical Activity:Flexible and
long hours sometimes required.Sedentary work - Exerting up to 10
pounds of force occasionally, and/or negligible amounts of force
frequently or constantly to life, carry, push, pull or otherwise
move objects.Our company does not discriminate against its
associates or applicants because of race, color, religion, sex,
pregnancy, national origin, ancestry, age, marital status, sexual
orientation, veteran status, physical or mental disability or
medical condition. Equal employment opportunity will be extended to
all persons in all aspects of the employer-associate relationships,
including recruitment, hiring, advancement, compensation, benefits,
training, promotion, transfer, discipline, layoff, recall and
termination. Every reasonable accommodation will be made for
disabled associates.Resumes and applications for employment will be
evaluated on the basis of qualifications to meet the requirements
of the position and ability to perform the requirements of the
position.
Keywords: Hilton Garden Inn, Garden Grove , Sales Coordinator/Accounting, Accounting, Auditing , Garden Grove, California
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